define review
Everybody who works for you needs to know where they stand and how they are doing compared to your expectations of them. Many companies have formal review systems to let employees know how their performances stack up. Reviews may be conducted as often as every three months, but annual reviews are most popular.
Each review should go over the goals that were set when the employee started the job or during the last performance evaluation. Then the review should examine how well the employee has done toward reaching these goals. The employee should be asked to rate his or her performance, in addition to relying on objective measurements such as sales figures. You and the employee should then discuss the desirability of trying to reach goals that haven’t yet been achieved, and you should both set goals for the future.
During the PCNE Working Symposium in Hillerød, a PCNE definition was formulated for the term ‘Medication Review’. On 20 february 2016, the definition was approved by the PCNE members in the General Assembly, which now makes it the official PCNE definition.
The PCNE definition of Medication review reads: ‘Medication review is a structured evaluation of patient‘s medicines with the aim of optimizing medicines use and improving health outcomes. This entails detecting drug related problems and recommending interventions.’
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In electronic commerce, product reviews are used on shopping sites to give customers an opportunity to rate and comment on products they have purchased, right on the product page. Other consumers can read these when making a purchase decision. Often, the company will include a URL on printed literature or e-mail marketing to invite customers to review their service after a transaction has been completed.
User-generated content that rates hardware, software and consumer products of all kinds, as well as entertainment (novels, movies, TV shows, etc.). Starting with Amazon.com in 1995, user reviews on the Internet have had great influence on people’s purchases. There is a much greater tendency to believe a user than the sales pitch from the manufacturer.
There Is a Downside
User-generated reviews have become so popular that merchants are constantly asking their customers for their opinions. For example, after a package delivery, customers often receive an email immediately asking them to rate the experience. How does one rate a delivery just because what was ordered was received? Does that rate five star excellence? Merchants hope it does so they can show a high point average. In addition, people who have bad experiences with products tend to leave comments far more than the many who had a satisfactory experience. All ratings have to be taken with a grain of salt. See user-generated content and Web 2.0.
References:
http://www.pcne.org/news/35/medication-review-definition-approved
http://www.webopedia.com/TERM/P/product_review.html
http://www.pcmag.com/encyclopedia/term/user-reviews
http://www.merriam-webster.com/dictionary/topic